The acceleration of electronic commerce in the world due to changes in consumer habits derived from contingency is undeniable. According to the Latin America E-commerce 2020 study, it is estimated that 10.8 million consumers in this region made their first online purchase last year.
In our country, e-commerce have reported a significant growth in their sales, according to the 2020 Electronic Commerce Study of the AMVO:
- 17% have grown between 1% and 49%
- 8% have grown between 50 and 99%
- 17% have grown between 100% and 199%
- 13% have grown between 200% and 299%
- And 24% of e-commerce has grown more than 300%
SMEs are within this group of businesses that have benefited from online sales. During the first half of 2021, these businesses have declared a 100% growth in sales generated through their digital channel. How can small and medium-sized companies compete to meet the needs and demands of customers, and thus offer a good shopping experience? One of the most important steps to achieve this is to outsource the storage and shipment of products with specialized suppliers, that is, to have a service of fulfillment .
Fulfillment is a term used in logistics to define the set of processes or services involved in the handling of a product or order, such as planning, manufacturing, reception, storage, shipping or distribution. Therefore, it is essential to ensure good performance of the online business.
Among the advantages that a good service from fulfillment offers you are:
- Increased profitability
- Savings in operating costs
- Easy to adapt to the volume of orders
- Effectiveness and quality service
At ABC® Logistics we have the experience and tools that allow us to offer agile and effective operating processes for e-commerce, from the preparation of the order, until it reaches the end customer. Known here everything we can offer to your company, regardless of its size or business.